Data submitted through the contact form
When you submit the form, we may receive your name, email, WhatsApp number, company, CNPJ when provided, topic, and message. Commercial attribution data such as UTM parameters, gclid, fbclid, and referrer may be associated with the lead when technically available and consistent with your privacy choices.
The IP address is not stored in plain text in the CRM; the system stores only a hash used for technical and abuse-prevention purposes. The user agent may be stored for diagnostics.
Purpose and legal basis
Information you provide is used to answer your request, prepare a discovery call or proposal, follow up on the commercial opportunity, and protect the form from abuse. Data strictly necessary for operation and security may be processed independently of Analytics cookies.
Analytics and Marketing technologies that depend on consent remain disabled until you make an affirmative choice in the privacy controls. You can change or withdraw that choice from the website footer.
Cookies, Google Tag Manager, and Google Analytics
Google Tag Manager is loaded only when you authorize Analytics or Marketing. Google Analytics can be used to measure navigation, page views, WhatsApp clicks, and lead generation when Analytics is authorized.
Cookie categories, purposes, duration, and preference controls are described in the Cookie Policy.
Retention, processors, and your rights
Access to contact data is restricted to Paradox Technology's operation. Hosting, database, email, security, and measurement providers may process information only to the extent required for the contracted services.
You may request confirmation of processing, access, correction, information, withdrawal of consent, or deletion through the email published in the footer, subject to applicable legal retention requirements.