business process automation · custom software · Blumenau/SC · remote
Paradox Technology identifies operational bottlenecks and turns manual work into automation, integrations, and custom software — reducing rework, increasing efficiency, and helping teams scale with control.
Where this engineering background was built
Founder career history — these organizations are not Paradox Technology clients.
01 — Problems we solve
Reduce repetitive work and operational time with automation and AI applied only where it creates measurable business value.
How we solve it
Eliminate copy-and-paste work by connecting ERP, payments, platforms, and systems that currently do not exchange data automatically.
How we solve it
Turn spreadsheet-heavy, email-driven, and manual workflows into software that centralizes the operation and reduces rework.
How we solve it
Build a digital presence that turns search and traffic into qualified conversations through speed, SEO, and conversion measurement.
How we solve it
Reduce operational risk, downtime, and maintenance cost in systems that already support the business and still need to evolve.
How we solve it
02 — How we work
We map where the team loses time, which tasks are manual, which systems are disconnected, and the business impact of those bottlenecks.
You get Prioritized bottleneck, automation opportunity, and next step
We build the smallest solution that can prove the bottleneck can be reduced through automation, integration, or software.
You get A working flow with realistic data and conditions
The proof becomes a production system with testing, security, deployment automation, and telemetry. Nothing ships without measurable quality criteria.
You get A live, documented, and monitored system
Monitoring, data-driven improvements, and fast response when something changes, including older systems that still run the business.
You get Continuous improvement and same-business-day response
03 — Technology
Production cloud
Platform references describe hands-on technical experience and do not imply partnership, reseller status, or official certification by Paradox Technology.
04 — Who owns the work
Founder · Senior Software Engineer
Twelve years building software that real operations depend on: data platforms at BNDES, product work at SAP, automotive engineering at Mercedes-Benz AG, and large-scale operations at T-Systems. Paradox exists to bring that engineering standard to companies that need senior ownership without staffing an entire in-house team.
For larger projects, specialists can be brought in for specific technologies as needed. Technical ownership and coordination remain with the founder.
Technical insights
Practical content for teams reducing rework, modernizing operations, and deciding where software, integration, or AI is worth the investment.
See what actually drives cost and how to compare proposals without reducing everything to hourly rates.
Read the pricing guideA safer sequence for reducing risk, updating dependencies, and moving forward without stopping the operation.
Read the modernization guideArchitecture, permissions, retrieval, evaluation, and observability for moving from a demo to production.
Read the RAG guide05 — Support plans
Maintenance and support rates. New projects are scoped and priced by deliverable after discovery.
For a fix, adjustment, review, or one-off request without a monthly commitment.
starting atR$ 250/hour
Best for isolated incidents and improvements. If demand grows, a monthly plan lowers the effective hourly cost and gets priority handling.
Get a proposalFor production systems that need recurring improvements, maintenance, and support.
starting atR$ 1,125/month
Additional hours: R$ 250/hour, performed only after your approval. Covered systems and support channels are defined in the proposal.
Get a proposalFor operations where downtime means lost revenue, customers, or core business activity.
starting atR$ 2,500/month
24/7 means an emergency escalation channel for critical incidents, not unlimited engineering hours. Additional hours: R$ 300/hour with prior approval.
Get a proposalHow it works: monthly hours do not roll over. Additional hours are only worked after approval. Covered systems, incident severity, channels, and SLA are documented in the proposal and contract. Fixed-scope projects are still priced around scope, timeline, and deliverables.
06 — Frequently asked questions
New projects are priced around a defined deliverable after the free 30-minute discovery call. Without scope, any number would be guesswork. Maintenance and support follow the published rates: R$ 250/hour on demand or monthly plans starting at R$ 1,125.
Yes. Paradox Technology is based in Blumenau, Santa Catarina, and works remotely. Brazilian clients are served nationwide, and international projects can be handled remotely in English.
Yes. That is a common engagement. We start with a structured review of the codebase and infrastructure to map risk, technical debt, dependencies, and what needs to happen before changes are made.
On-demand and Ongoing plans operate during business hours and new contacts receive a response the same business day. Critical includes a 24/7 emergency channel for P1 incidents; the exact response SLA is defined in the proposal based on the operation.
Hours are contracted by month and do not roll over. Monthly plans use a 30-minute minimum increment, while on-demand work uses a 1-hour minimum. Time spent is tracked and reported.
Nothing is performed as a surprise charge. Ongoing additional hours are R$ 250/hour and Critical additional hours are R$ 300/hour. Extra work starts only after approval. If overages become routine, we revisit the plan.
It means an emergency escalation channel for incidents that stop or materially threaten the operation. It does not mean unlimited work. Investigation and remediation time counts against the included hours, with overage billed at the plan rate. Covered systems, severities, and SLA are defined in the proposal and contract.
Yes. Source code, repositories, and project access belong to the client from the first commit. Contracts include confidentiality terms, and personal data is handled under applicable privacy requirements, including Brazil's LGPD when relevant.
Yes. Production AI work includes retrieval over company knowledge (RAG), agents for internal processes, response-quality evaluation, guardrails, and observability. A simpler off-the-shelf chatbot integration is still an option when that is the right tool.
There is no minimum for on-demand support. For new projects, the discovery call determines whether the best next step is a short proof of concept, a monthly engagement, or a scoped delivery.
07 — Contact
In 30 minutes we map the process, bottleneck, and impact. You leave knowing what can be automated, integrated, or simplified — with no obligation to hire us.